Privacy Policy
Last Updated: April 8, 2026
1. Introduction
KnowYou Verify ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our client onboarding and identity verification platform (the "Service"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Service.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when you register on the Service, including but not limited to:
- Full legal name
- Date of birth
- Email address
- Residential address
- Nationality and tax residency
- Government-issued identification documents (passport, driver's license)
- Biometric data (facial recognition for identity verification)
- Financial information (income, net worth, source of funds)
- Employment and occupation details
2.2 Automatically Collected Information
When you access our Service, we automatically collect certain information about your device, including:
- IP address and geolocation data
- Browser type and version
- Operating system
- Access times and dates
- Pages viewed and navigation patterns
- Device identifiers
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to improve your experience on our Service. You can control cookie preferences through your browser settings.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To verify your identity and comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
- To process your application and assess your suitability as an investor
- To maintain and improve the security of our Service
- To communicate with you about your account and our services
- To detect, prevent, and address fraud and security issues
- To comply with legal obligations and regulatory requirements
- To analyze usage patterns and improve our Service
- To send you marketing communications (with your consent)
4. Information Sharing and Disclosure
4.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, including identity verification services, cloud storage providers, analytics providers, and cybersecurity firms. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, regulatory investigations, law enforcement requests).
4.3 Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity, subject to the terms of this Privacy Policy.
4.4 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
5. Data Security
We implement industry-standard security measures to protect your personal information, including:
- 256-bit AES encryption for data at rest and TLS 1.3 for data in transit
- Multi-factor authentication for account access
- Regular security audits and penetration testing
- Restricted access to personal information on a need-to-know basis
- Secure data centers with physical and environmental controls
- Comprehensive incident response and breach notification procedures
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Generally, we retain KYC and identity verification records for a minimum of seven (7) years following account closure to comply with regulatory requirements.
7. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Data Portability: Request a copy of your information in a structured, machine-readable format
- Objection: Object to processing of your personal information for certain purposes
- Restriction: Request restriction of processing under certain circumstances
- Withdraw Consent: Withdraw consent for processing where consent is the legal basis
To exercise these rights, please contact us at privacy@company.com. We will respond to your request within 30 days.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.
9. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.
10. Third-Party Links
Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt-out of the sale of your personal information. We do not sell your personal information. To exercise your CCPA rights, contact us at privacy@company.com.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
KnowYou Verify
Email: info@knowyouverify.com